Fit
When this is your problem
"This process has a bad reputation, and nobody agrees why."
"Lead time keeps growing and we can't see where."
"We want to automate, but we don't trust our documentation."
Proof
dLocal mapped its entire compliance universe in ~1 week per process, not three months.
11 processes, from AML to Source of Funds, with variations by merchant and country that had lived in people's heads, finally written down and quantified.
Method
How Horizon does it
- 01
Horizon interviews the people who run the process, ~25-35 minutes each.
- 02
Horizon quantifies tasks, hours, friction, and root causes per step.
- 03
Horizon delivers evidence-backed BPMN and an implementation-ready PDD.
Outcomes
What you get
- The real as-is: flow, bottlenecks, and hours per step
- BPMN diagrams backed by evidence, not workshop opinions
- An implementation-ready initiative (PDD) to act on
- Quick wins surfaced along the way
FAQ
Process Mapping on a process intelligence platform
Should we use consultants or software to map our processes?
Consultants interview a sample and deliver in weeks. Horizon interviews everyone who runs the process and delivers in days, with evidence attached to every finding.
How is Horizon different from process mining like Celonis?
Process mining reads system logs. Horizon captures what logs can't see (handoffs, workarounds, and the reasons behind the numbers) by talking to the people themselves.
How long does it take to map one process?
Typically about one week, versus the industry-standard three months.
Pick a use case. We'll prove it in a week.
Horizon is an enterprise intelligence platform, a new category of process intelligence, that turns what your people know into evidence, hours, and initiatives.