Posture verified in real time

Horizon's security, in plain sight.

Operational trust for teams that can't afford surprises: active certifications, verifiable controls and auditable evidence — all in one place.

Trust Center · continuous monitoring by Vanta

Explore the live Trust Center

Controls, policies and evidence, updated automatically.

0

Material incidents — since 2024

99.9%+

Production uptime target

≤15min

Incident triage SLA

Weekly

Automated white-box pentest

8

Subprocessors, all certified

≤8h

Recovery time objective (RTO)

Reference frameworks

What we measure ourselves against

Completed

SOC 2 Type II

Johanson LLP · report available under NDA

Active

GDPR / LGPD

Active compliance program · EU and Brazil

Active

CCPA

Active compliance program · California, US

Aligned

NIST AI RMF

Govern · Map · Measure · Manage

Aligned

OWASP LLM Top 10

Product guardrails for generative AI

Aligned

NIST CSF

Identify · Protect · Detect · Respond · Recover

In progress

ISO/IEC 27001

Gap analysis complete · no certification date yet

In progress

ISO/IEC 42001

Gap analysis complete · AI governance

Technical controls

ISMS — key points

DomainKey controlEvidence
Access reviewsQuarterly certification of privileged groupsCompleted reviews log
Password policy≥8 characters, complexity, MFA, 90-day rotationPolicy §3.7.5
Vulnerability managementAWS Inspector + Shannon, continuous; critical ≤24h, high ≤7 daysInternal dashboard
Logging & SIEMCloudWatch + GuardDuty + Sentry + Dash0 (observability: logs, metrics, traces), 24×7 on-call (OnCall), 365-day retentionConfiguration (internal)
Change managementPRD (Sales/CS) → weekly prioritization (Product) → sprint (Tech) → Release ChangelogChange Request Procedure
Device management (MDM)Iru (formerly Kandji)Device compliance status
Risk managementRisk register scored by likelihood and impact, reassessed annuallyRisk register (internal)
Security incidents (regulatory)Documented response plan; identification, reporting and notification per procedureIncident Response Plan
Cyber insuranceCyber Liability + Technology E&O, US$1M aggregate (Vouch · United Specialty), in force through Sep 2027Cybersecurity Insurance Policy

Third parties

Subprocessors / Vendors

8 of 8 with a signed DPA and current certification.

SubprocessorRoleCertificationDPA
Amazon Web ServicesHosting / ComputeSOC 2 / ISO 27001Signed
Microsoft AzureHostingSOC 2 / ISO 27001Signed
AnthropicLLM modelSOC 2Signed
OpenAILLM model / EmbeddingsSOC 2Signed
Neo4jGraph databaseSOC 2 / ISO 27001Signed
VercelFrontend / CDNSOC 2Signed
SentryError monitoringSOC 2Signed
VantaCompliance / internal monitoringSOC 2Signed

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